Register and data protection description (GDPR)

REGISTER AND DATA PROTECTION DESCRIPTION, FISHING TOOLS FINLAND OY 4.5.2018

According to the REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL (GDPR)


REGISTRAR

Fishing Tools Finland Oy

Business ID: 2261671-1

rami@polarbait.com

+358 40 713 8677

Fishing Tools Finland Oy

Höstvedentie 315 B

65380 Vaasa

www.polarbait.com



REGISTRY HANDLERS (article 13, 1 d)

Rami Kahlos
rami@polarbait.com
+358 40 713 8677
Lars Sundholm
lars@polarbait.com
+358 44 55 999 66
Panu Kamila
panu@polarbait.com
+358 40 847 3504


NAME OF THE REGISTER

Fishing Tools Finland Oy Customer Register


THE PURPOSE OF PROCESSING PERSONAL DATA

This register is set up to manage a potential customer and service relationship (article 6, lawfulness of processing, b and f)


DATA CONTENT OF THE REGISTER

The registry contains the following customer information:

- Name

- Address

- Email address

- Phone number

The register contains the following operating data:

- Registration date


REGULAR SOURCES OF INFORMATION

Information on this register is obtained when purchasing products, signing up for Fishing Tools Finland Oy's mailing list or participating in Fishing Tools Finland Oy's competitions.


ORDINARY DELIVERIES OF INFORMATION AND DATA TRANSFER OUTSIDE THE EU OR EEA

Fishing Tools Finland Oy's online store and payment platforms are carried out via the following parties to whom the information is disclosed in order to enable payment. Of these, Klarna and PayPal also operates outside the EU and the EEA. Please explore the data protection description of these companies through these links.

Klarna data protection description

PayPal Privacy Policy

MyCashflow register description

MyCashflow data protection description


PRINCIPLES OF REGISTRATION

Fishing Tools Finland Oy handles the material mainly electronically. The manual material that may be needed temporarily is kept in a locked place. Electronic data is protected outside the organization using a firewall-based security program, as well as strong passwords.


REGISTERED RIGHTS

You have the right to request from Fishing Tools Finland Oy an access to your personal data and to request the rectification or removal of such information or limitation of the processing or to oppose the processing and the right to transfer data from one system to another. In addition, you have the right to revoke consent at any time without prejudice to the lawfulness of the processing before withdrawal if the processing is based on Article 6 (1) (a) or Article 9 (2) (a). You also have the right to file a complaint with the supervisory authority. For instructions, please see www.tietosuoja.fi (Article 13, 2b, c, d).
You also have the right to be forgotten, so if you so wish, Fishing Tools Finland Oy will delete your information (Article 17).
To use the rights stated above, please send a message to rami@polarbait.com. We will take action immediately, or at the latest within one month based on the regulation.


RETENTION OF PERSONAL DATA

The information may be kept for public interest archiving purposes (Article 89). This way the registered who wishes to be forgotten won’t accidentally be re-connected if the registered contact appears in some other context.

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Terms and conditions

FISHING TOOLS FINLAND OY – ONLINE STORE (www.polarbait.com) TERMS AND CONDITIONS

Valid from 1st March 2016


GENERAL INFORMATION

The Polar Bait webstore products are sold by Fishing Tools Finland Oy, business ID 2261671-1. We sell the products to adults. The prices are inclusive of VAT. We reserve the right to change pricing of products and delivery costs.


PLACING ORDERS

The products are mainly ordered via the shopping cart at www.polarbait.com. All orders are confirmed by email stating the ordered products, prices and delivery costs. In order to receive a confirmation email, the customer must provide a valid email address. With each order the customer commits to the terms and condition in effect at the time of purchase.


ORDER CONFIRMATION

We will send you an order confirmation email which will include:

- Order reference number

- Our bank account number

- Invoice total

You can view the contents of the order through your user account on our website.


PAYMENT OPTIONS

The products and delivery costs are paid while submitting the order. The payment methods are provided by Klarna and include paying by online bank service, debit and credit card, invoice and part payment.

Payments are made via www.polarbait.com website.


DELIVERY TIME

We deliver the products as soon as possible. Here are some estimated delivery times:

Finland 1 week

Scandinavia 2-3 weeks

Other countries 2-4 weeks


DELIVERY METHOD AND COSTS

Delivery charges include postage and packaging costs. The products are sent via the Finnish Post Office. The delivery charges can be viewed after selecting the payment and delivery method for your order.

We pack and send products one by one. The ordered products might therefore arrive on different days.


RETURN AND EXCHANGE POLICIES

The customer has a right to return or exchange the order within 14 days. The return policy only applies to the products that are sellable and unused in their original packaging. Please include the following information with your return:

- Your name, address and phone number

- Your bank account number

- A copy of the order confirmation


Return address:

Fishing Tools Finland Oy

Penttiläntie 5 C 16
60510 Seinäjoki

Finland


We do not accept returns after 14 days of the delivery. Once the return has been accepted, received and processed, the payment will be refunded to your bank account.


PROBLEMS WITH DELIVERY AND PRODUCT DEFECTS

If a product has gone missing, has damaged or a wrong product has been shipped, the customer must immediately notify this to rami@polarbait.com.

Notification of a faulty delivery or a defected product must be made within 14 days of receiving the product. If the parcel has been damaged during the delivery, a claim must be made to the delivery company.


ADDITIONAL INFORMATION

We reserve the right to change the terms and conditions. The customer must read the terms and conditions in effect at the time of purchase.

All customer information handled by Fishing Tools Finland Oy is strictly confidential.

Concerning the administrative issues, please send post to
Höstvedentie 315 B

65380 Vaasa
Finland

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