REGISTER AND DATA PROTECTION DESCRIPTION, FISHING TOOLS FINLAND OY / POLAR BAIT 4.5.2018
According to the REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL (GDPR)
REGISTRAR
Fishing Tools Finland Oy / Polar Bait
Business ID: 2261671-1
rami@polarbait.com
+358 40 713 8677
Fishing Tools Finland Oy
Saukonpaadenranta 4 C 48, 00180 Helsinki
Finland
REGISTRY HANDLERS (article 13, 1 d)
Rami Kahlos rami@polarbait.com +358 40 713 8677 | Lars Sundholm lars@polarbait.com +358 44 55 999 66 | ||
NAME OF THE REGISTER
Fishing Tools Finland Oy Customer Register
THE PURPOSE OF PROCESSING PERSONAL DATA
This register is set up to manage a potential customer and service relationship (article 6, lawfulness of processing, b and f)
DATA CONTENT OF THE REGISTER
The registry contains the following customer information:
- Name
- Address
- Email address
- Phone number
The register contains the following operating data:
- Registration date
REGULAR SOURCES OF INFORMATION
Information on this register is obtained when purchasing products, signing up for Fishing Tools Finland Oy's mailing list or participating in Fishing Tools Finland Oy's competitions.
ORDINARY DELIVERIES OF INFORMATION AND DATA TRANSFER OUTSIDE THE EU OR EEA
Fishing Tools Finland Oy's online store and payment platforms are carried out via the following parties to whom the information is disclosed in order to enable payment. Of these, Klarna and PayPal also operates outside the EU and the EEA. Please explore the data protection description of these companies through these links.
Klarna data protection description
MyCashflow register description
MyCashflow data protection description
PRINCIPLES OF REGISTRATION
Fishing Tools Finland Oy handles the material mainly electronically. The manual material that may be needed temporarily is kept in a locked place. Electronic data is protected outside the organization using a firewall-based security program, as well as strong passwords.
REGISTERED RIGHTS
You have the right to request from Fishing Tools Finland Oy an access to your personal data and to request the rectification or removal of such information or limitation of the processing or to oppose the processing and the right to transfer data from one system to another. In addition, you have the right to revoke consent at any time without prejudice to the lawfulness of the processing before withdrawal if the processing is based on Article 6 (1) (a) or Article 9 (2) (a). You also have the right to file a complaint with the supervisory authority. For instructions, please see www.tietosuoja.fi (Article 13, 2b, c, d).
You also have the right to be forgotten, so if you so wish, Fishing Tools Finland Oy will delete your information (Article 17).
To use the rights stated above, please send a message to rami@polarbait.com. We will take action immediately, or at the latest within one month based on the regulation.
RETENTION OF PERSONAL DATA
The information may be kept for public interest archiving purposes (Article 89). This way the registered who wishes to be forgotten won’t accidentally be re-connected if the registered contact appears in some other context.
FISHING TOOLS FINLAND OY – ONLINE STORE (www.polarbait.com) TERMS AND CONDITIONS
Valid from 1st March 2016
GENERAL INFORMATION
The Polar Bait webstore products are sold by Fishing Tools Finland Oy, business ID 2261671-1. We sell the products to adults. The prices are inclusive of VAT. We reserve the right to change pricing of products and delivery costs.
PLACING ORDERS
The products are mainly ordered via the shopping cart at www.polarbait.com. All orders are confirmed by email stating the ordered products, prices and delivery costs. In order to receive a confirmation email, the customer must provide a valid email address. With each order the customer commits to the terms and condition in effect at the time of purchase.
ORDER CONFIRMATION
We will send you an order confirmation email which will include:
- Order reference number
- Our bank account number
- Invoice total
You can view the contents of the order through your user account on our website.
PAYMENT OPTIONS
The products and delivery costs are paid while submitting the order. The payment methods are provided by Klarna and include paying by online bank service, debit and credit card, invoice and part payment.
Payments are made via www.polarbait.com website.
DELIVERY TIME
We deliver the products as soon as possible. Here are some estimated delivery times:
Finland 1 week
Scandinavia 2-3 weeks
Delivery charges include postage and packaging costs. The products are sent via the Finnish Post Office. The delivery charges can be viewed after selecting the payment and delivery method for your order.
We pack and send products one by one. The ordered products might therefore arrive on different days.
RETURN AND EXCHANGE POLICIES
The customer has a right to return or exchange the order within 14 days. The return policy only applies to the products that are sellable and unused in their original packaging. Please include the following information with your return:
- Your name, address and phone number
- Your bank account number
- A copy of the order confirmation
Return address:
Fishing Tools Finland Oy / Polar Bait
Saukonpaadenranta 4 C 48, 00180 Helsinki
Finland
We do not accept returns after 14 days of the delivery. Once the return has been accepted, received and processed, the payment will be refunded to your bank account.
PROBLEMS WITH DELIVERY AND PRODUCT DEFECTS
If a product has gone missing, has damaged or a wrong product has been shipped, the customer must immediately notify this to rami@polarbait.com.
Notification of a faulty delivery or a defected product must be made within 14 days of receiving the product. If the parcel has been damaged during the delivery, a claim must be made to the delivery company.
ADDITIONAL INFORMATION
We reserve the right to change the terms and conditions. The customer must read the terms and conditions in effect at the time of purchase.
All customer information handled by Fishing Tools Finland Oy is strictly confidential.